Santa Rosa Jim Bone Nissan
SERVICE DEPARTMENT

Our Location

Jim Bone Nissan
1275 Santa Rosa Ave
Santa Rosa, CA 95404

Service: 707-595-7395
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Service Hours

Monday7:30 am - 6:00 pm
Tuesday7:30 am - 6:00 pm
Wednesday7:30 am - 6:00 pm
Thursday7:30 am - 6:00 pm
Friday7:30 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Contact Information


Excellent service! Love Mitch!

- Richard Schlect

The person who helped me was super helpful and nice. He told me my car had a recall so he set up appointment for me ! I didn’t feel pressured to have work done that wasn’t necessary. For that I am grateful! Overall...a very good experience!

- Emelia Acevedo

Excellent service! Love Mitch!

- Richard Schlect

Just absolutely the kindest nicest people!All good attitudes and made my purchase exciting!

- Sherri Soldavini

Chris, sales person was very patient told us all the details about the Altima turbo 2019 car. Furthermore, he allowed me to take a long ride on the freeway and other dealers don’t do that. By doing this I had a better experience about how this car works and if it is the right car for me....

- Miriam Diaz

I was pleasantly surprised by with my car buying experience at Jim Bone. I feel I got a fair deal and the service was excellent. They threw in a couple of perks that I appreciated. My experience with their service department has also been positive.

- Joyce Suzuki

I set up an appointment for a 40000 mile service on line. I arrived a few minutes early for my appointment and they took me in and took care of my service needs in a timely manner.

- Chad Heiser

I bought my car from Josh awhile ago and he made it very simple and easy to purchase the vehicle I wanted. Now taking my car to get maintenance by Jim Bone NISSAN was just as easy as buying it. Roger and his team were great! Made it simple and easy to rent a car while mine was getting maintenance....

- Llla Azbill

Great customer service and quality cars!

- Fernando Garcia

If customer service is an important part of your experience, you must visit Jim Bone Nissan. They have a very knowledgeable team who take their time to walk you through their inventory. Not pushing you into anything. They give you the time to select what you like and will then go the extra mile to...

- Chris C

The Service Department at Jim Bone is Top Notch. I called in at the last minute and the gentlemen fit me in and then was kind enough to recommend and drop us off at a delightful restaurant while our car was serviced. Upon its completion we even got a complimentary car wash, water and treated like a...

- Laura gerrard

My experience at Jim Bone Nissan was by far more than a 5 star experience to say the least ! I most definitely recommend Manny , he was able to get me in my brand new 2018 Nissan same day I went in . Not only did he get me my new car he checked in with me to make sure everything was going good with...

- Keeping up with Gina

I've never had a better interaction with any dealership. Jim Bone Nissan has accommodated for me twice. I've made appointments online twice however, the appointment was not in Nissans records. But they got me in BOTH times and got me out in a very timely manner. The customer service across the...

- Heather Walters

Great customer service! In a day and age where its difficult to get good customer service Jason went above and beyond! My repair work was done in a quality and timely manner. All the service reps were kind, with no pressure to spend more than I could afford but helping make sure I got done what I...

- Amanda Jacobs

Nissan Santa Rosa continues to be outstanding in every way. The best service possible by the staff, super competitive pricing on parts and Labor. I went in to purchase a cabin filter and was informed Nissan was installing and giving the filter for no charge. What a pleasant surprise. Jason up front...

- Nick Pelosi

This review is based on experience with the Service Department only, and particularly one service technician, Louis. Our Infiniti's wheel lock key was lost by another auto maintenance facility and while that incident was inconvenient, the part could be easily replaced after matching the...

- Brittany H.

********** Ten Stars! The best Service Dept I have ever dealt with. Reasonable and affordable. Professional and attentive. When buying a new car it is important to check out the Service Dept as that is where your future of maintaining your car will be spent. I had an appointment at 1pm and...

- Clare C.

This review is purely for the service department as I have yet to consider a new car purchase from this facility. Car has been having some continuing troublesome problems, so I decided to try out a new dealership to see if they could resolve the problem. The location of this dealership is right...

- Ryan A.

I purchased our Nissan here a year ago and began using their service dept for routine maintenance. I live an hour away and don't mind the drive. It's worth it. Online scheduling is convenient. Their waiting room with free Wifi and getting a free car wash is a great bonus!

- Milbert M

just had my oil changed for my birthday and the price was only 15 dollars at first I didn't believe it but Justin explained that that's how they roll I had the car in there at 8am and they were done by 830am great job and great team thanks Justin for taking good care of me keep sending me those...

- Scotty
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